Frequently Asked Questions
Whether you're a partner trusting us with your freight or a professional driver looking to join our team, you have questions. Here are the honest, straightforward answers about how we operate, what we value, and what you can expect from Watsontown Trucking Company.
Our Operations & Equipment
We proudly operate in all 48 contiguous United States and provide regular, reliable service into and out of Canada. Our extensive network ensures we can get your freight where it needs to go.
Our commitment to safety and corporate responsibility is fundamental to everything we do. We're a proud partner in the EPA SmartWay Transport program, actively working to improve fuel efficiency and reduce our environmental footprint.
We're also compliant with the highest standards of supply chain security. Our continuous investment in safety, security, and compliance ensures we are a responsible and reliable partner for your business.
We build partnerships, and that starts with exceptional support. You have a dedicated point of contact who understands your business and is responsible for meeting your needs. Our operations team is structured for proactive communication and has clear issue resolution procedures to address any challenges quickly and effectively.
We're fully EDI capable, so you can expect efficient data exchange on load tenders, status updates, and invoicing. Accountability, transparency, and a smooth, professional working relationship are at the core of what we do.
We are a complete logistics partner, offering a full suite of solutions to meet nearly any supply chain need. Our services include: Over-the-Road and Dedicated Truckload, Open-Top/Flatbed, Rail and Intermodal Service, Final Mile Delivery, Yard Management, Freight Brokering, and Warehousing. Additionally, our Collision and Auto Repair centers provide expert fleet maintenance and service.
Safety is the foundation of everything we do. We combine a modern, meticulously maintained fleet with continuous driver training and advanced in-cab technology. This commitment protects our drivers, your freight, and results in exceptionally low claim rates and a safety record we’re proud of.
Our drivers operate a modern fleet of late-model, premium trucks equipped with the features that improve safety and comfort on the road. We believe that providing the best equipment is essential for attracting and retaining the best professional drivers.
Yes. All of our trucks and trailers are equipped with advanced tracking and communication systems. This gives our customers real-time visibility of their shipments and provides our drivers with a direct line to our support team, ensuring peace of mind from pickup to delivery.
A Career with Watsontown Trucking Company
We value our drivers' time and believe their pay should be transparent and predictable. We pay by the hour for all on-duty time, whether you're driving or not. This ensures you are compensated fairly for every part of your job, without the uncertainty of mileage-based pay.
Yes, absolutely. We provide the consistent freight and reliable hourly pay structure to make it happen. Your earning potential is a direct result of your professionalism and hard work.
We know that life on the road needs to be balanced with life at home. While specific schedules vary by route, our dispatch team is committed to working with you to provide consistent, predictable home time so you can be with your family.
Our People & Our Principles
It means you can count on a higher level of reliability and respect. As an asset-based carrier, we own our fleet, which gives our customers greater control over safety and service, and ensures our drivers operate modern, well-maintained equipment.
As a family-owned company, we focus on building lasting partnerships. For our customers, this means you have an accountable, flexible partner who is personally invested in your success. For our drivers, it translates to a supportive, open-door culture where you’re known by your name, not your truck number, which is why our driver turnover rate is one of the lowest in the industry.